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Returns



14 Day Return Policy
We offer you complete peace of mind while ordering at BillionBody.com – you can return all items within 14 days of receipt of goods.

If you are not satisfied with what you have bought, we’ll gladly take it back within 14 days from the date of delivery. If you have paid by card then we will reverse the payment. In case of Cash on Delivery or Bank Deposits as modes of payment, we will issue a cheque in the registered name of the customer.

We also will refund you the shipping charges in store credits. Please ensure however that the product is unused and the tags, boxes and other packaging is intact.

 

If an item is found defective, please get in touch with our customer care on support@billionbody.com or call us on +91-11-4167444 within 14 days of receipt of the product. We will arrange a reverse pickup for the product and then issue either a full refund, store credit or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.

 

Nutrition: Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please consult with the doctor before buying the product.
Sports: Return policy is applicable only in case of issues with size of the apparel or footwear.
Diabetes: Products in this category are NOT eligible for return
Following shall NOT be eligible for return or replacement:
1.Damages due to misuse of product
2.Incidental damage due to malfunctioning of product
3.Any consumable item which has been used or installed
4.Products with tampered or missing serial / UPC numbers
Any damage / defect which are not covered under the manufacturer’s warranty

Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered
Some special rules for promotional offers may override “BillionBody.com’s 14 Day Returns Policy”
In case of any queries, please write to our customer care on support@billionbody.com or call us on +91-11-41674444